Services

Five productised offers. Each one ties scope, duration, and deliverables to a specific operating problem.

Engagements run as a Diagnostic, Interim, Sprint, or Fractional model. Investment is discussed after a scope call. The work below describes what gets delivered and on what timeline.

Buying logic

Where to start.

Match the operating problem to the most relevant offer. Engagement format is then chosen during the scope call to fit your timeline and team.

Your situation Recommended offer Typical format
Vendors or partners are underperforming. Scorecards and SLAs are weak, escalation paths unclear. 01 Vendor governance reset → Diagnostic or Sprint
Delivery confidence is weakening. Ownership is unclear. Executive visibility has faded. 02 Programme stabilisation sprint → Sprint or Interim
Cross-border market entry where regulatory, partner, and operational realities must move in lockstep. 03 Market entry or multi-market launch PMO → Interim or Sprint
Founder-led company scaling without a full-time COO. Needs senior operating discipline part-time. 04 Fractional operations cadence → Fractional
Partner-led business without mature governance discipline across the partner lifecycle. 05 Partnership operating model build → Sprint or Fractional
Detailed offers

Scope, duration, and deliverables for each.

01

Vendor governance reset

Best for: partner underperformance and weak scorecards

Organisations with partner underperformance, weak scorecards, unclear SLAs, or poor escalation discipline. Replace informal performance reviews with measurable governance that holds up under scrutiny.

Duration

4 to 8 weeks

Scope

Governance assessment · KPI and SLA redesign · service review cadence · escalation model · corrective-action workflow · stakeholder alignment

Deliverables

Governance diagnostic · KPI and SLA scorecard · vendor review cadence · escalation matrix · corrective-action tracker

Engagement

Diagnostic, Sprint, or Interim

02

Programme stabilisation sprint

Best for: programmes that have lost executive visibility

Programmes with weak visibility, execution drift, unclear ownership, or stakeholder fatigue. Restore the cadence, ownership, and reporting discipline that allow leadership to trust the work without supervising it.

Duration

4 to 6 weeks

Scope

Baseline operating state · build governance cadence · install RAID and decision log · clarify workstreams, owners, and milestones · produce executive reporting pack

Deliverables

Programme charter · RAID log · decision log · governance calendar · executive status pack · 30-60-90 plan

Engagement

Sprint or Interim

03

Market entry or multi-market launch PMO

Best for: cross-border expansion with regulatory and partner complexity

Companies expanding into new markets where partner, legal, compliance, and operational realities must move in lockstep. Particularly relevant for Swiss companies entering Brazil and Brazilian operators entering Europe.

Duration

3 to 6 months

Scope

Launch governance · stakeholder coordination · vendor and partner selection · risk and dependency mapping · readiness review structure

Deliverables

Launch plan · cross-functional dependency map · readiness dashboard · stakeholder governance model · risk register and mitigation plan

Engagement

Interim or Sprint

04

Fractional operations cadence

Best for: founder-led companies before a full-time COO

Founder-led companies that need senior operational structure without hiring a full-time COO. Embedded part-time leadership that establishes the operating rhythm, KPI logic, and accountability discipline a scaling team needs.

Model

2 to 3 days per week, retainer

Scope

Weekly business cadence · KPI dashboard logic · priority management and accountability rhythm · cross-functional coordination · founder decision support

Deliverables

Weekly operating cadence · KPI dashboard design · priority tracker · decision and accountability framework · monthly executive review

Engagement

Fractional

05

Partnership operating model build

Best for: partner-led businesses without mature governance

Businesses that rely on strategic partners, vendors, or intermediaries but do not yet have mature governance discipline across the partner lifecycle. Build the model that turns partner relationships into measurable performance.

Duration

6 to 10 weeks

Scope

Map partner lifecycle · define governance checkpoints · create onboarding and review standards · build risk and performance framework · clarify ownership across teams

Deliverables

Partner lifecycle map · governance framework · onboarding checklist · performance review template · ownership matrix

Engagement

Sprint or Fractional